Privacy Statements

NOTICE OF PRIVACY PRACTICES

Effective Date: July 26, 2026

YOUR INFORMATION. YOUR RIGHTS. OUR RESPONSIBILITIES.

THIS NOTICE DESCRIBES HOW MEDICAL AND HEALTH INFORMATION ABOUT YOU OR YOUR CHILD MAY BE USED AND DISCLOSED AND HOW YOU CAN OBTAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice of Privacy Practices applies to Rise & Thrive Therapy Solutions and members of its workforce who provide or support health care services.

For purposes of this notice, “you” includes the patient and, when applicable, the patient’s parent, legal guardian, personal representative, or other person legally authorized to act on the patient’s behalf.

YOUR RIGHTS

You have the right to:

• Obtain an electronic or paper copy of the health record

• Ask us to correct the health record

• Request confidential communications

• Ask us to limit certain uses or disclosures

• Obtain a list of certain disclosures

• Receive a paper copy of this notice

• Choose someone to act on your behalf

• File a complaint without retaliation

Obtain an Electronic or Paper Copy of the Health Record

You may ask to inspect or obtain an electronic or paper copy of the medical, therapy, billing, or other health information we maintain about you.

We will generally provide a copy or summary within the period required by law. We may charge a reasonable, cost-based fee when permitted.

In limited circumstances, we may deny access to certain information. When required, we will explain the reason for the denial and inform you whether the decision may be reviewed.

Ask Us to Correct the Health Record

You may ask us to amend health information that you believe is incorrect or incomplete.

We may deny the request in certain circumstances, including when we did not create the information or believe the existing record is accurate and complete. If we deny the request, we will provide a written explanation within the period required by law.

Request Confidential Communications

You may ask us to contact you in a specific manner or at a different telephone number, email address, or mailing address.

We will accommodate reasonable requests as required by law.

Ask Us to Limit What We Use or Share

You may ask us not to use or disclose certain health information for treatment, payment, or health care operations.

We are generally not required to agree to such a request. If we agree, we will comply with the restriction except when the information is needed to provide emergency treatment or when disclosure is otherwise required by law.

If you pay for a service completely out of pocket, you may ask us not to disclose information about that service to your health plan for payment or health care operations. We will honor that request unless disclosure is required by law.

Obtain a List of Certain Disclosures

You may request an accounting of certain disclosures of your health information made during the six years preceding your request.

The accounting will not include disclosures for treatment, payment, or health care operations and certain other disclosures excluded by law.

We will provide one accounting during any 12-month period without charge. We may charge a reasonable, cost-based fee for additional requests made during the same period.

Obtain a Copy of This Notice

You may request a paper copy of this notice at any time, even if you previously agreed to receive it electronically.

Choose Someone to Act for You

A legally authorized personal representative, including a parent, legal guardian, or person holding an appropriate health care power of attorney, may exercise rights on your behalf.

Before acting on a request, we may require documentation showing that the individual has legal authority to act for you.

File a Complaint

You may file a complaint with Rise & Thrive Therapy Solutions if you believe your privacy rights have been violated.

You may also file a complaint with the United States Department of Health and Human Services, Office for Civil Rights.

We will not retaliate against you for filing a complaint or exercising a privacy right.

YOUR CHOICES

For certain health information, you may tell us your preferences regarding what we disclose.

You may instruct us whether to:

• Share relevant information with family members, caregivers, close friends, or others involved in your care or payment for your care

• Share information during a disaster-relief situation

• Contact another person regarding appointment, treatment, or payment matters

When you are unable to communicate your preference, we may disclose relevant information when we reasonably believe the disclosure is in your best interest or is necessary to reduce a serious and imminent threat to health or safety.

Written Authorization

We will obtain your written authorization before:

• Using or disclosing protected health information for most marketing purposes

• Selling protected health information

• Making most uses or disclosures of psychotherapy notes, if we maintain such notes

• Using or disclosing health information for another purpose not described in this notice or otherwise permitted by law

You may revoke an authorization in writing at any time. A revocation will not affect actions already taken in reliance on the authorization.

Rise & Thrive Therapy Solutions does not sell protected health information.

We do not use protected health information for fundraising communications.

HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION

Treatment

We may use and disclose health information to provide, coordinate, or manage treatment and related services.

For example, we may share relevant information with:

• Speech-language pathologists

• Speech-language pathology assistants

• Physicians

• Occupational or physical therapists

• Behavioral health or developmental providers

• Applied behavior analysis providers

• Schools or educational professionals

• Regional centers

• Durable medical equipment or augmentative communication providers

• Other professionals involved in the patient’s care

Disclosures will be made in accordance with applicable law, authorization requirements, and the patient’s treatment needs.

Health Care Operations

We may use and disclose health information to operate our practice, improve services, supervise clinical personnel, conduct quality-assurance activities, train staff, manage scheduling, communicate with patients, evaluate professional performance, and perform administrative functions.

For example, we may review treatment documentation to evaluate service quality or supervise a clinician.

Payment

We may use and disclose health information to bill and obtain payment for services.

For example, we may provide information to:

• Health insurance plans

• Regional centers

• School districts

• Government health programs

• Third-party administrators

• Other authorized funding sources

Information may be disclosed to verify eligibility, obtain authorization, submit claims, respond to coverage questions, or collect payment.

Appointment Reminders and Service Communications

We may use health and contact information to:

• Schedule or confirm appointments

• Send appointment reminders

• Notify you of scheduling changes

• Communicate about treatment

• Discuss billing or insurance matters

• Inform you about health-related services or treatment alternatives that may be relevant to your care

Business Associates

We may disclose protected health information to contractors or service providers that perform functions on our behalf, such as billing, electronic health records, secure communications, document storage, information technology, legal services, or accounting.

When required, these organizations must enter into written agreements requiring them to appropriately safeguard protected health information.

OTHER PERMITTED OR REQUIRED USES AND DISCLOSURES

We may use or disclose health information without written authorization when permitted or required by law.

Public Health and Safety

We may disclose health information for authorized public health and safety purposes, including:

• Preventing or controlling disease

• Reporting adverse events or product problems

• Reporting suspected abuse, neglect, or domestic violence

• Preventing or reducing a serious threat to health or safety

• Complying with legally authorized public-health reporting requirements

Abuse, Neglect, and Mandatory Reporting

We may disclose information when required to report suspected child abuse, dependent-adult abuse, elder abuse, neglect, or another condition subject to mandatory reporting laws.

Health Oversight

We may disclose information to authorized health oversight agencies for audits, investigations, inspections, licensing, disciplinary proceedings, credentialing, or other activities permitted by law.

Compliance With Law

We will disclose health information when required by federal or state law, including to the United States Department of Health and Human Services when it is reviewing our compliance with federal privacy requirements.

Legal Proceedings

We may disclose health information in response to a valid court order, administrative order, subpoena, discovery request, or other lawful process, subject to applicable legal protections.

Law Enforcement

We may disclose health information to law-enforcement officials when required by law.

Workers’ Compensation

We may disclose health information as authorized by and necessary to comply with workers’ compensation or similar programs.

Research

We may use or disclose health information for research only when the applicable authorization, institutional review, waiver, or other legal requirements have been satisfied.

Specialized Government Functions

We may disclose health information for authorized military, national security, protective-service, correctional, or other specialized government functions when permitted by law.

SUBSTANCE USE DISORDER RECORDS

CALIFORNIA PRIVACY PROTECTIONS

California law may provide greater protection for certain types of medical, mental health, developmental, minor, educational, or other sensitive information.

When California law provides greater privacy protection than federal law, Rise & Thrive Therapy Solutions will comply with the more protective requirement.

We will obtain written authorization or consent for uses and disclosures when required by California law.

OUR RESPONSIBILITIES

Rise & Thrive Therapy Solutions is required to:

• Maintain the privacy and security of protected health information

• Provide you with this notice describing our legal duties and privacy practices

• Follow the terms of the notice currently in effect

• Notify affected individuals when a breach occurs that may have compromised the privacy or security of protected health information

• Refrain from using or disclosing protected health information except as described in this notice, as authorized in writing, or as otherwise permitted or required by law

• Honor applicable rights concerning access, amendments, restrictions, confidential communications, and accountings of disclosures

ELECTRONIC COMMUNICATIONS

We may communicate with patients, parents, guardians, caregivers, and authorized representatives through telephone, voicemail, email, text message, telehealth platforms, electronic forms, or a secure patient portal.

Ordinary email and text messaging may involve privacy risks. You may request an alternative method of communication.

Sensitive documents and detailed clinical information should be transmitted through our secure patient portal whenever available.

CHANGES TO THIS NOTICE

We reserve the right to change the terms of this notice and make the revised notice effective for all protected health information we maintain, including information created or received before the change.

The current notice will be available:

• On our website

• Through our patient portal, when applicable

• At our office

• Upon request in paper or electronic form

The effective date will appear at the beginning of the notice.

CONTACT INFORMATION

For questions, requests, additional information, or complaints, contact:

Privacy Officer
Rise & Thrive Therapy Solutions
27201 Tourney Road Suite 201Q
Valencia, California 91355
Telephone: 661-713-9891
Email: speech@riseandthrivetherapysolutions.com

A complaint may also be filed with the:

United States Department of Health and Human Services
Office for Civil Rights

Complaint instructions are available through the official HHS Office for Civil Rights complaint portal.

Rise & Thrive Therapy Solutions will not retaliate against any person for filing a complaint, participating in an investigation, or exercising a privacy right.